Massachusetts Counties in the Blue will be delivered by our in-house team as follows by county:
Essex, Barnstable: Order by midnight on Sunday for Tuesday delivery.
Middlesex, Suffolk, Norfolk: Order by midnight on Sunday for Wednesday delivery.
Worcester: Order by midnight on Monday for Thursday delivery.
Plymouth, Bristol: Order by midnight on Sunday for Thursday delivery. Delivered via UPS ground
States in the Orange Area will be delivered by UPS Ground. Any order placed by Sunday of each week will be shipped out on Monday with guaranteed delivery by Thursday.
We just started using Lilac Hedge Farm, based on a friend recommendation but I'm already impressed and excited about our package. The package arrived on time and the meats were well-packed. The order process was easy to follow and I really like the personal touch of their communications.
Meat was packed and sealed very well. So far, I have had ground chicken, sausage, steak tips, chicken breast, and tenders. All was delicious and of exceptional quality. Very easy to order online and delivery stayed frozen until I got home from work. I love that we started this farm-to-home delivery service. Healthier for my family and better for the environment! Highly recommend.
We have subscribe and save on a monthly chicken bundle after trying it out a few times. Quality is high and delivery is on time and well-packed. We generally buy organic chicken but this is consistently a better taste.
A: Our meat and seafood are delivered frozen to best preserve the quality of the product. We carefully pack meat in insulated boxes with frozen ice packs. Refrigerated items (i.e. eggs, cheese) are only available for local Home Delivery in the blue-shaded areas above will need a cooler available so please leave one out so staff can place them inside.
A: All orders for home delivery require payment online with a debit or credit card at the time of purchase.
A: Our contact-free deliveries typically occur between 9am - 6pm EST. Shipped deliveries will occur during standard UPS delivery times.
A: We do our best to fulfill all orders as submitted. Any unavailable product will be removed from your order before you're charged.
A: Your card is charged once your order has been packed. At the time your card is charged you will receive an email with your final receipt.
A: This can happen from time to time, especially during warmer times of the year! Not to worry, as long as your meat is still refrigerator cold (41 degrees or less) it is perfectly fine. Because all of our meat is vacuum sealed, It is no problem to pop that meat directly into the freezer.
A: We make deliveries each week at the schedule outlined above. You will receive an estimated delivery date at checkout and confirmed delivery date upon placing your order.
A: No you do not! If you are recieving your order via our in house home delivery our drivers will alert you once your order has been delivered. Once you do arrive home we just ask that you would unpack your items as soon as you are able.
A: Yes. A $75 home delivery, and $100 shipped order minimum ensures we have enough product in your box to maintain a safe shipping temperature. Note: All orders of $149+ qualify for Free Home Delivery.
A: Currently we use our in-house delivery vans to service Central Mass., Greater Boston, and Cape Cod. We also ship our Black Angus Beef, pastured chicken, pork, and more with UPS Ground to Western Massachusetts, Bristol County, Plymouth County, Connecticut, Delaware, Indiana, Maine, Mayland, New Hampshire, New York, New Jersey, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Virginia, Washington D.C., and West Virginia.
A: Yes! Once we generate the label for shipping, you will receive a separate email with a tracking code allowing you to track your order throughout transit.
A: Items are vacuum sealed in BPA-free packaging for safe transit. We used extra insulation in our boxes as well as vapor barriers and cold packs or dry ice to ensure longer holding times.
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