Lilac Hedge Farm Home Delivery

Meat Delivery to Greater Boston and Cape Cod

Massachusetts Counties in the Blue will be delivered by our in-house team as follows by county:

Essex, Barnstable: Order by midnight on Sunday for Tuesday delivery.

Middlesex, Suffolk, Norfolk: Order by midnight on Sunday for Wednesday delivery.

Worcester: Order by midnight on Monday for Thursday delivery.

Plymouth, Bristol: Order by midnight on Sunday for Thursday delivery.

Meat Delivery to the East Coast

States in the Orange Area will be delivered by UPS Ground. Any order placed by Sunday of each week will be shipped out on Monday with guaranteed delivery by Thursday.

Q: Are items delivered fresh or frozen?

A: Our meat and seafood are delivered frozen to best preserve the quality of the product. We carefully pack meat in insulated boxes with frozen ice packs. Refrigerated items (i.e. eggs, cheese) are only available for local Home Delivery in the blue-shaded areas above will need a cooler available so please leave one out so staff can place them inside.

Q: How do I pay for my home delivery order?

A: All orders for home delivery require payment online with a debit or credit card at the time of purchase.

Q: What time will my order be delivered?

A: Our contact-free deliveries typically occur between 9am - 6pm EST. Shipped deliveries will occur during standard UPS delivery times.

Q: What if an item I ordered is out of stock?

A: We do our best to fulfill all orders as submitted. Any unavailable product will be removed from your order before you're charged.

Q: When is my credit card charged?

A: Your card is charged once your order has been packed. At the time your card is charged you will receive an email with your final receipt.

Q: What if my meat has thawed a bit?

A: This can happen from time to time, especially during warmer times of the year! Not to worry, as long as your meat is still refrigerator cold (41 degrees or less) it is perfectly fine. Because all of our meat is vacuum sealed, It is no problem to pop that meat directly into the freezer.

Q: When will my order be delivered?

A: We make deliveries each week at the schedule outlined above. You will receive an estimated delivery date at checkout and confirmed delivery date upon placing your order.

Q: Do I have to be home to receive my order?

A: No you do not! If you are recieving your order via our in house home delivery our drivers will alert you once your order has been delivered. Once you do arrive home we just ask that you would unpack your items as soon as you are able.

Q: Is there an order minimum?

A: Yes. A $75 home delivery, and $100 shipped order minimum ensures we have enough product in your box to maintain a safe shipping temperature. Note: All orders of $149+ qualify for Free Home Delivery.

Q: Where does Lilac Hedge Farm Deliver?

A: Currently we use our in-house delivery vans to service Central Mass., Greater Boston, and Cape Cod. We also ship our Black Angus Beef, pastured chicken, pork, and more with UPS Ground to Western Massachusetts, Bristol County, Plymouth County, Connecticut, Delaware, Indiana, Maine, Mayland, New Hampshire, New York, New Jersey, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Virginia, Washington D.C., and West Virginia.

Q: My Order is being shipped, will I receive a tracking code?

A: Yes! Once we generate the label for shipping, you will receive a separate email with a tracking code allowing you to track your order throughout transit.

Q: How do I know my meat will arrive safely?

A: Items are vacuum sealed in BPA-free packaging for safe transit. We used extra insulation in our boxes as well as vapor barriers and cold packs or dry ice to ensure longer holding times.